Tradecraft
The operating system for the trades
AI voice, dispatch, field work, and back office in one system. Plus an invite-only Network for the work you win.
- Voice AI first response
- 24/7Calls, chat, and SMS
- Office assistant tools
- Per-technician fees
Act 1
Win the work
Voice, chat, CRM, and follow-up share one context so every lead is answered, qualified, and booked without handoff friction.
- Realtime voice with ~500ms first response
- One agent across web chat, phone, and SMS
- Books against real availability and calendar sync
- Background follow-up by SMS and outbound AI calls
- AI Voice & Chat
- Customer CRM
- Website Booking
- Lead Follow-up
Act 2
Control the day
Schedule board, live dispatch map, and AI recommendations keep the right technician on the right job. You approve every assignment.
- Drag-and-drop schedule with crew and unassigned views
- Live map with real-time technician and job pins
- AI scores techs by skills, distance, and workload
- Mobile voice plus job-site photos with AI notes
- Assigned trucks and unit numbers on the dispatch map
- Scheduling & Dispatch
- AI Dispatch Copilot
- Mobile Voice
- Team Chat
- Fleet console
Act 3
Finish the job
Quotes, pricebook, inventory, invoices, payments, and documents close the loop without chasing paper between office and truck.
- Good-Better-Best quotes that convert to invoices
- Online Stripe payments and a view of who still owes you
- Pricebook plus audited inventory ledger
- Find, generate, revise, and send documents with e-sign
- Quotes & Invoices
- Pricebook & Inventory
- Documents & E-Sign
- Expenses
Act 4
Grow with intelligence
See how the shop is doing, ask in plain English, train the team, and make ads. All in Tradecraft.
- Live dashboards and reports the assistant can write for you
- Office assistant that looks up jobs, quotes, and today's schedule
- Practice customer calls with scored coaching. Never live.
- Ad images, video, and campaign tools in Marketing
- Reporting
- Office assistant
- Training
- Marketing
Network
Invite shops. Bid the work. Keep what you win.
Invite shops you trust. They bid or claim. Joining and bidding are free.
- Every member has a profile others can invite
- General contractors post projects in BidBook
- Invite shops to bid or claim. Posting is free.
- Paid shops keep their jobs, dispatch, and field app
- Invite-only
- Member profile
- BidBook
- Your shop
Invited shops
Work stays with shops you invite
You choose who sees the project. Invited shops bid or claim.
Not a public listing. Nobody browses unless you invite them.
Bid the work
Upload the package. Confirm the facts.
Upload the package. The desk cites the facts. You price and submit.
- Cites where each fact came from in the file
- Pulls specs and dates. It does not guess from drawings.
- Flags addenda so you can see what changed
- Builds a proposal PDF after you approve
- Bid desk
- Spec takeoff
- Addenda
- Proposal Studio
Bid desk
Private files stay on the desk
The desk highlights facts. It does not send the bid.
Business and Enterprise. Your files stay in your account.
Run the fleet
Trucks on the board. You assign.
Trucks sit next to dispatch. You pick the unit. Inspections and fuel stay in one place.
- Every truck has a unit number on the dispatch map
- Drivers send pre-trip inspections and mileage from the field app
- Track maintenance, fuel, job-site geofences, and driver scorecards
- Quarterly IFTA mileage drafts you review before anyone files
- Fleet
- Inspections
- Geofences
- IFTA drafts
Field and assistant
Inspections from the truck. Alerts in the office.
Drivers inspect from the field app. You assign the truck.
Business and Enterprise. Office records, not a plug-in GPS.
Connected to the tools you already use
Calendars, accounting, ads, CRM, and webhooks keep the same operating system informed.
- Google Calendar
- QuickBooks Online
- Xero
- Google Ads
- Facebook Ads
- Google Local Services Ads
- Google Business Profile
- Google Sheets
- Slack
- Salesforce
- HubSpot
- Zapier
- Custom Webhook
Webhooks & API
Fire real-time events to Zapier or your own endpoints when leads land and jobs book.
Business phone lines
Get a business number with AI answering and texting, including the registration carriers require.
Training sandbox
Practice tough calls with scored coaching. Never touches live customer actions.
Ready to run Tradecraft?
Put AI voice, dispatch, fleet, back office, and the Tradecraft Network in one system.
No setup fees. Cancel anytime. View pricing