Blog
Field service ops: leads, dispatch, quotes, and payment in one loop.
Why the Phones Still Sound Like a Phone Tree
Shop software owns the board and rents the phones. How to tell an AI receptionist from a phone tree that writes the job your tech opens after hours.
AI Agents in the Trades: What Actually Works for Plumbing, HVAC, Roofing & Cleaning
How AI agents help trades shops capture jobs, run the day, and finish the work, plus when to pick Tradecraft vs phone-layer AI like Service Socket, Avoca, or Broccoli.
Tradecraft vs ServiceTitan, Jobber, and Housecall Pro
How a flat-fee trade OS with unlimited technicians and a coordinated AI agent stack stacks up against per-tech enterprise FSM and seat-based SMB tools.
Seven capabilities before you buy trade software
What trade shops should demand before paying for another tool that schedules trucks but still leaves the whiteboard in charge.
Where the day goes on the road
How trade shops claw back billable hours from windshield time, weak dispatch, and invoices that leave the truck days late.
From the first call to the paid invoice
How trade shops close the gap between a ringing phone, a crew on the road, and money in the bank without stitching five tools together.